Document Supervisor - Visa Operations

Dwidaya World Wide is seeking a highly organized and detail-oriented Document Supervisor to join our dynamic team in Jakarta. In this pivotal role, you will be responsible for overseeing and optimizing the entire operational cycle of our Visa products. Your primary objective will be to ensure the smooth and efficient processing of visa applications, from initial submission to final approval, while maintaining the highest standards of accuracy and compliance.

With a strong background in document management and a passion for detail, you will play a crucial role in supporting our Visa Operations team. This position offers a unique opportunity to be part of a growing company that values innovation, teamwork, and continuous improvement. If you are a meticulous professional with a proven track record in document supervision, we invite you to join us and help shape the future of Dwidaya World Wide.

📋 Tanggung Jawab Pekerjaan

• Oversee the entire document lifecycle, from creation to archival, ensuring compliance with company policies and industry standards.
• Coordinate with cross-functional teams to streamline document processes and improve efficiency.
• Implement and maintain document control systems, including version control and access permissions.
• Conduct regular audits to identify and resolve document-related issues and ensure adherence to regulatory requirements.
• Train and mentor junior staff on document management best practices and procedures.
• Collaborate with IT teams to integrate document management systems with other enterprise applications.
• Monitor document storage and retrieval systems, ensuring optimal performance and reliability.
• Develop and implement document retention and disposal policies in accordance with legal and regulatory requirements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Document Management, or a related field.
• Minimum of 3 years of experience in document supervision or a similar role.
• Proven expertise in document management software, such as Microsoft SharePoint, DocuSign, or Adobe Acrobat.
• Strong understanding of regulatory requirements and industry standards relevant to document management.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Outstanding communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Fluency in both written and spoken English and Indonesian.
• Certification in document management or a related field is a plus.

🛠️ Keahlian

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