Front Office Receptionist & Administrative Assistant

Join Prima Raga Indonesia as a Front Office Receptionist & Administrative Assistant in Surabaya, Jawa Timur! This is an excellent entry-level opportunity for dynamic individuals who thrive in a people-oriented environment. As the first point of contact for clients and guests, you'll be responsible for providing exceptional service and ensuring a seamless experience. In this role, you'll handle a variety of administrative tasks, including scheduling, data entry, and document management using tools like Microsoft Office Suite and Google Workspace. With Prima Raga Indonesia's commitment to excellence and growth, you'll have the chance to develop your skills and advance your career.

As a Front Office Receptionist & Administrative Assistant at Prima Raga Indonesia, you'll be at the heart of our operations, ensuring that every interaction is smooth and professional. You'll manage incoming and outgoing calls, greet guests and clients with a warm smile, and assist with check-ins and check-outs. Additionally, you'll support our administrative team by handling data entry, managing schedules, and maintaining our office's organization. This role is perfect for someone looking to build a strong foundation in customer service and administrative support.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests and clients with a friendly and professional demeanor.
• Handle incoming and outgoing calls, and manage email correspondence.
• Support check-in and check-out processes, including reservations and cancellations.
• Manage and maintain office records, including guest registries and administrative files.
• Assist with data entry and document management using Microsoft Office Suite and Google Workspace.
• Coordinate with various departments to ensure smooth operations and timely service delivery.
• Perform administrative tasks such as scheduling, meeting arrangements, and office supplies management.
• Provide excellent customer service and ensure high levels of guest satisfaction.

🎓 Kualifikasi & Syarat

• Minimum high school diploma or equivalent.
• 1-2 years of experience in a front office or administrative role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite and Google Workspace.
• Strong organizational and time management skills.
• Ability to work well under pressure and meet tight deadlines.
• Friendly, approachable, and professional demeanor.
• Basic knowledge of Indonesian language is a plus.

🛠️ Keahlian

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